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Responsible Gaming
Gamble responsibly
Gambling can be enjoyable when it remains within your budget and does not interfere with your daily life. However, gambling always involves risk, and there is no guaranteed way to win. Outcomes are determined by chance or by the rules of the relevant game. Past results do not predict future results, and a winning streak does not make a future win more likely.
Only gamble if you are of the legal gambling age that applies in your location. Do not gamble when you are upset, stressed, tired or under the influence of alcohol or other substances. These circumstances can make it more difficult to make clear decisions. Take regular breaks, keep track of your activity and avoid chasing losses.
- Set a spending limit before you begin and stay within it.
- Treat gambling funds as entertainment spending, not as savings or income.
- Set a time limit and take regular breaks from play.
- Never borrow money or use money needed for rent, bills, food, education or other essentials.
- Do not increase your stakes to try to recover money you have lost.
- Keep gambling separate from your work, family responsibilities and other important activities.
- Avoid gambling if you are affected by alcohol, drugs, strong emotions or financial pressure.
- Remember that using a betting or casino product does not guarantee a return.
A useful way to stay in control is to decide your limits before opening a game or placing a wager. Once a limit has been reached, stop for the day or for the period you have chosen. Do not change the limit simply because you are winning or losing. If you find it difficult to follow your own plan, consider taking a longer break or asking for support.
Tools to help you stay in control
Depending on the services available to your account and location, responsible gambling tools may help you manage your play. These tools can include deposit, spending, loss or wagering limits, session reminders, activity statements, cooling-off periods and account closure or self-exclusion options. Availability and operation may vary, so review the information shown in your account or contact customer support through the available website channels.
Set a personal budget
Choose an amount that you can comfortably lose without affecting your other commitments. Include gambling in your overall leisure budget and review that budget regularly. A limit should reflect your personal circumstances, including your income, expenses, debts and responsibilities. If your circumstances change, stop gambling and reassess whether it remains appropriate.
Use time and activity reminders
Long sessions can make it easy to lose track of time or spending. Use reminders where available and take a break when one appears. Reviewing your account history or activity statements can help you understand how often you play and how much you spend. If the information surprises or concerns you, stop playing and seek advice.
Take a break or close your account
A temporary break can be useful if you want time away from gambling. If you are concerned about your gambling, consider requesting account closure or self-exclusion. Self-exclusion is a commitment not to access or use gambling services for a chosen period, where that option is available. Do not open another account or use another person’s account to get around a break, closure or exclusion.
If you share a device or payment method with another person, protect your account details and keep your login information private. Never allow another person to gamble through your account, and do not gamble through someone else’s account. These steps help protect both your account and your ability to monitor your own activity.
Recognising signs of gambling harm
Gambling harm can develop gradually, and people may not always recognise the signs at first. You may wish to pause and seek help if gambling is affecting your money, relationships, work, studies, health or mood. Concern can also arise when gambling becomes a priority over other activities or when you feel unable to stop.
- Spending more time or money gambling than you intended.
- Trying to win back losses by gambling more often or using larger amounts.
- Feeling restless, irritable or anxious when you try to reduce or stop gambling.
- Hiding your gambling, losses or account activity from family or friends.
- Borrowing money, selling belongings or using credit to gamble.
- Missing work, study, appointments or family commitments because of gambling.
- Gambling to escape stress, loneliness, sadness or other difficult feelings.
- Continuing to gamble despite financial, personal or relationship problems.
- Feeling guilt, shame or distress after gambling but returning to play.
- Thinking about gambling for much of the day or finding it difficult to focus on other things.
Experiencing one or more of these signs does not mean you have to manage the situation alone. The earlier you seek support, the more options you have. Speak openly with someone you trust, stop gambling for now and contact an appropriate gambling support service in Australia. Support is available for people who gamble as well as for family members, friends and others affected by gambling.
If gambling is connected with severe distress, thoughts of self-harm or an immediate safety concern, seek urgent help through local emergency services or a crisis support service in your area. Your safety is more important than any account, balance or gambling activity.
Getting help and staying informed
If you are in Australia and gambling is becoming difficult to control, consider contacting a recognised gambling-help service, a qualified counsellor, a healthcare professional or a community support organisation. Australian support services can provide confidential information, practical guidance and referrals. You can also speak with your general practitioner about the effect gambling may be having on your mental or physical health.
Family and friends can play an important role. If you are concerned about someone else’s gambling, approach them calmly and choose a private time to talk. Focus on what you have noticed and how it affects you, rather than blaming or judging them. Encourage them to seek professional support, but remember that you are not responsible for controlling another person’s gambling or repaying their gambling debts.
Before using any gambling service, read the applicable terms, understand the available account controls and make sure your personal information is accurate. Do not assume that a promotion, win, loss or account balance changes the odds of a future game. Gambling should never be viewed as an investment, a source of regular income or a solution to financial difficulty.
If you have questions about responsible gambling tools or want to request a break, account closure or other account action, use the customer support or account-management options available on the Dazard Casino website. We may need to verify your identity and follow applicable procedures before completing a request. Support can explain available options, but only you can decide what limits are suitable for your circumstances.
Our responsible gaming information is general in nature and does not replace personal financial, medical or professional advice. Please consider your own circumstances and seek independent help whenever you are unsure whether gambling is safe or appropriate for you.